Our Staff

Our Caring Staff

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Heather A. Rauch

Licensed Funeral Director

Heather has been a Licensed Funeral Director since 2008. She was born and raised in Western New York and holds a Bachelor's Degree in Funeral Services Administration from SUNY Canton. Heather has resided in Ilion since 2011 and especially loves the Fall in the Mohawk Valley. She serves on the board for SUNY Canton's Funeral Services Administration Program, is the Continuing Education Coordinator for the Tri-County Funeral Directors Association, a member of the New York State Funeral Directors Association's Bridge Commission and is an Auxiliary member of the Ilion American Legion. She enjoys being outdoors, fishing and golfing and spending time with her daughter, Indigo.

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Vincent G. Iocovozzi

Licensed Funeral Director

With a deep commitment to serving families with compassion and professionalism, Vincent G. Iocovozzi has dedicated his career to the funeral service industry. He earned his Degree in Mortuary Science from the American Academy McAllister Institute. Vincent is furthering his expertise by pursuing a Bachelor’s Degree in Funeral Services Administration at SUNY Canton.
Beyond his role as a funeral director, Vincent has held key positions in the industry, including serving as Sales Manager for a local monument company and owning his own trade business.
A strong advocate for community involvement, Vincent is an active member of several organizations, including his local Elks Lodge, Catholic Association, and Marine Corps League. He also serves as a trustee for The Central Valley Academy Foundation.
Vincent’s greatest joy is his family. He and his wife, Gianna, a dedicated teacher, are proud parents to their daughter, Mila Rose. Together, they cherish family time and remain deeply connected to their community.

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Scott Hendrix

Licensed Funeral Director

Scott has been a licensed funeral director for over 30 years. He is a graduate of SUNY Canton, and enjoys cooking, golf, traveling and spending time on the boat with his wife Geri. He is on the board of directors of the New York State Funeral Directors Association and formerly served as a Lieutenant-EMT-CC with the Ilion Fire Dept. Scott has two daughters, Victoria and Jacquelyn and a granddaughter, Fiona.

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Len Hendrix

Licensed Funeral Director

He has been a licensed funeral director for over 50 years and ran his family firm following the passing of his father in 1967. Len is a graduate of Simmons Institute in Syracuse; he enjoys golf and traveling with his wife Sandy. He is recently retired from the Herkimer County Legislature, having served in that capacity for 37 years. He is a member of the Ilion Volunteer Fire Dept and the C.W. Carpenter Hose Co. #2 and has served the community for 50 years there. Len has Three Children, Scott, Lynne and Ashley, 4 granddaughters and one great-granddaughter.